Privacy Policy

This privacy policy governs the personal data collected and used by Harpy Eagle when you visit or use our websites and webshops, place an order, purchase our products in our stores, interact with us via social media, or contact us in other ways. ‘Personal data’ refers to any information through which we can identify you, as outlined below.

Who We Are

Harpy Eagle is a fashion brand inspired by the rich cultural heritage of Africa, blending traditional motifs with contemporary design. We are headquartered in the UK and trading under GRADIENT UX LIMITED, company number 13941886. Harpy Eagle is committed to protecting your privacy and handling your data openly and transparently.

Personal Data We Collect

The information we collect may include, but is not limited to:

Contact Details: Your name, address, telephone number, and email address.
Account Data: Login and account information, including unique user IDs, passwords, and IP addresses.
Purchase Information: Details of the purchases you make, including payment methods, amount, discounts, and delivery information.
Usage Information: How you use our website and services, such as the pages you visit and interactions with the site.
Communications: Information from your interactions with us via email, telephone, or social media, including feedback and contact forms.

How We Use Your Personal Data

Service Provision: Processing purchases, managing orders, and providing customer service.
Legal Compliance: Complying with legal obligations, such as tax requirements.
Marketing Activities: Subject to your consent, we may use your personal data to send promotional materials and communications relevant to your interests.
Improvement and Customization: Enhancing our website, analyzing customer behaviour, and personalizing your experience based on past interactions.
Security and Protection: Ensuring the integrity and security of our services.

Sharing Your Data

Service Providers: We engage third parties to help us manage and operate our services, including payment processing, order fulfilment, and customer support.
Legal Obligations: We may disclose your information if required by law or to protect our rights or the safety of our customers, staff, or the public.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

International Transfers

Your personal data may be processed and stored in a country different from your country of residence, which may have different data protection laws. We ensure that adequate safeguards are in place to protect your data and comply with legal requirements.

Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

Access and Correction: You have the right to request access to and correction of your personal data.
Deletion: You may request the deletion of your personal data, subject to applicable legal requirements.
Objection and Restriction: You can object to or request a restriction on the processing of your personal data.
Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time.

Cookies

We use cookies to improve and personalize your experience on our website. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be posted on our website.

Contact Us

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at hello@harpyeagle.co.